GENERAL TERMS AND CONDITIONS (GTC)

Version 1, valid from 11.07.2019

Scope

The online shop Lara Lici e.U. is operated under the domain www.laralici.com.

The following General Terms and Conditions apply to all orders placed via this online shop in the version valid at the time of the order by the purchaser.

The business relationship is established between Lara Lici e.U., Stiftgasse 19/7, 1070 Vienna, Austria (hereinafter referred to as “Seller“) and the purchaser (hereinafter referred to as “Buyer“).

With respect to entrepreneurs, these General Terms and Conditions also apply to future business relationships without the need to refer to them again.

General terms and conditions of the Buyer which conflict with or deviate from the General Terms and Conditions of Business shall not apply unless the Seller expressly agrees to their application in writing.

By placing an order via this online shop, the buyer agrees to these general terms and conditions. These become part of the purchase contract.

Our general terms and conditions may change from time to time. Amendments to the General Terms and Conditions of Business come into force upon their publication on the website www.laralici.com.

Conclusion of a contract

The presentation of the goods in the online shop of the seller is not a legally binding offer to conclude a sales contract. It is merely an invitation to submit a purchase offer.

An offer to buy is submitted to the seller by the buyer by ordering the goods displayed in the seller’s online shop.

The ordering process in the online shop is divided into several steps (selection of goods, adding to the shopping cart, entering the delivery and billing address, selection of the shipping method, payment process, confirmation email). The buyer can correct input errors at any time and at the latest before the binding dispatch of the order by clicking on the “Back” button provided in the Internet browser used to return to the previous Internet page. There the entered data can be corrected. The buyer can cancel the order process at any time by closing the Internet browser.

After placing the order, the buyer will receive an order confirmation by e-mail without delay. This confirms the receipt of the buyer’s order and serves as an invoice for the purchase. It contains all information about the order (including ordered products, prices, delivery and payment conditions).

With the receipt of the order confirmation, the seller accepts the purchase. Thus the purchase contract is effectively concluded.

Withdrawal of the seller

However, the seller reserves the right to withdraw the acceptance of the purchase contract up to 24 hours after sending the order confirmation. This can be the case, for example, if the ordered goods exceed normal household quantities or are not available at all. In this case, the seller will reimburse any payments already made by the buyer without delay.

If the ordered goods cannot be delivered in time, the buyer will also be informed immediately and is free to wait for the ordered goods or to cancel the order.

Prices

Our prices are shown on our homepage. These prices are exclusive of shipping costs and sales tax, as the seller makes use of the sales tax exemption according to § 6 (1) Z27 UstG. The prices can be changed by the seller at any time. If export or import duties are due in the course of shipment, these are the responsibility of the buyer.

The seller tries to guarantee the correctness of the prices shown at all times. Nevertheless, mistakes can happen. Should this be the case, the seller reserves the right to inform the buyer about the correct price as soon as possible. The buyer then has the option to confirm his order at the corrected price or to withdraw from the contract.

In case of late payment, we reserve the right to charge interest at the legal rate. In addition, reminder fees may apply.

Terms of payment

For the payment of the order the Buyer can choose between the following payment methods:

– Credit card

The buyer can enter his credit card details in the order form. He can choose between VISA and MasterCard. The system used by the seller guarantees 100% secure data transmission: all credit card data or account information is transmitted at all times using SSL encryption. This conceals all the buyer’s details from unauthorised persons, thus excluding any misuse of personal or credit card data.

– PayPal

PayPal is the payment method that was developed especially for payments in online shops. It is simple, fast and secure. For this, the buyer must create an account once at www.paypal.com, which works like an online account. Afterwards, the buyer can shop safely and easily in most online shops without having to enter credit card or bank details each time.

– Instant banking

The instant bank transfer is a quick and easy way to transfer money from the buyer’s bank account. This option is suitable for anyone who has online access to their bank account. The option takes the buyer directly to the site of his bank and the transfer can be made directly online. The system used by the seller guarantees 100% secure data transmission: all credit card details or account information are transmitted at all times using SSL encryption.

– Bank transfer

The buyer also has the option to pay by normal bank transfer. To do so, the buyer must transfer the outstanding amount to the seller’s bank account details below, quoting the order number as “reason for payment”.

Account details of the Seller:

Lara Lici e.U.

Proprietor: Larissa Cuturi
IBAN: AT35 2032 0321 0049 5609
BIC: ASPKAT2LXXX

Manufacturing, Delivery, Shipping

Each product is made by hand and especially for the buyer after order and receipt of payment. This can take five to ten working days, excluding delivery times. Custom-made products can take up to 14 working days, excluding delivery times.

The goods will be dispatched:

  • in case of payment by credit card and PayPal: immediately;
  • in case of payment by instant banking and bank transfer: from the actual receipt of payment on the account of the seller before.

The seller delivers exclusively within Europe, this includes Switzerland and the EEA countries. Deliveries outside Europe cannot be made at present. Unless otherwise agreed, delivery will be made to the delivery address provided by the buyer.

All information regarding availability, shipping time or delivery are only guidelines and do not represent binding or guaranteed delivery dates.

Shipping costs

The shipping costs within Austria and Germany are paid by the seller.

Shipping costs outside of Austria and Germany depend on the respective shipping service and are calculated at the checkout.

When shipping to non-EU countries, additional charges such as customs duties, taxes etc. may apply. These are collected by the respective country when crossing the border and can therefore not be taken over or refunded by the seller.

The return shipping costs in case of a cancellation must be paid by the buyer.

The seller also reserves the right to charge additional shipping costs if such costs are incurred, for example, in the event of unsuccessful delivery or refused acceptance.

Retention of title

The delivered goods remain the property of the seller until full payment of the price and any shipping costs. The contractual partner waives the possibility of offsetting, insofar as legally permissible.

Warranty and liability

No liability is assumed for:

  • normal wear and tear;
  • properties attributable to the product, such as oxidation of silver;
  • fading of the goods due to sunlight; and
  • any other misconduct of the buyer for which he is responsible.

In all other respects, warranty and liability are excluded to the extent permitted by law.

Information on care can be found here.

Right of Revocation

If the purchaser is a consumer within the meaning of §1 KSchG, the purchaser has a right of revocation in accordance with §11 (1) in conjunction with (2) FAGG.

Right of revocation for sales contracts for goods

The buyer can withdraw from his sales contract with Lara Lici e.U. within 14 days without giving reasons.

The period is 14 days from the day on which the buyer or a third party designated by the buyer, who is not the carrier, has taken possession of the goods.

In the case of a contract covering several goods ordered by the buyer under a single order and delivered separately, the withdrawal period shall be fourteen days from the day on which the buyer or a third party designated by the buyer, other than the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, the buyer must inform

Lara Lici e.U.

Owner: Larissa Cuturi

Stiftgasse 19/7, 1070 Vienna, Austria

Phone: + 43 660 483 15 60

E-mail: office@laralici.com

by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of the decision to revoke this contract.

In order to comply with the revocation period, it is sufficient for the buyer to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation and compensation for lost value

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived must be surrendered.

The buyer bears the direct costs of returning the goods.

Under no circumstances will Lara Lici e.U. accept unfree parcels or parcels requiring customs duties, import sales tax or other charges. The package must be postage paid by the customer and clearly marked with the words “Returned Goods”. We therefore strongly recommend to use the original return label, which will be sent after the revocation.

The goods must be returned immediately and in any case within fourteen days at the latest from the day on which the consumer informs Lara Lici e.U. of the cancellation of this contract to

Lara Lici e.U.

Owner Larissa Cuturi

Stiftgasse 19/7, 1070 Vienna, Austria

to be returned or handed over. The time limit shall be deemed to have been observed if the buyer dispatches the goods before the expiry of the period of fourteen days.

Lara Lici e.U. uses the same means of payment for the refund as was used in the original transaction by the buyer, unless expressly agreed otherwise.

The refund of costs for completely undamaged and unused goods including jewelry box will be made within 21 days. The period begins with the receipt of the goods by the seller. As long as the goods have not arrived at Lara Lici e.U., the seller exercises his right of retention.

If the buyer is unable to return the goods in whole or in part or only in a deteriorated condition (e.g. with traces of use, damaged or soiled), the buyer may be required to pay compensation.

A deterioration, which is exclusively due to a short-term inspection of the goods, does not constitute a reason for compensation.

To return the goods, the buyer can use this form and send it to the seller with the goods.

In the following cases there is no right of withdrawal:

  • in the case of goods that are specially manufactured according to customer requirements and are clearly tailored to personal needs (e.g. products with special lengths or in special colours or custom-made products from existing components)

The consumer must return the goods properly packed. The buyer is liable for lost products due to inadequate packaging or insufficient sealing of the packaging. It is always recommended to use registered or insured shipping, as the customer is liable in case of loss of the shipment by the transport service provider.

If the customer is an entrepreneur according to § 1 UGB, a cancellation is completely excluded.

Should you wish to withdraw from the contract, you can use the following form.

Copyright

All contents of this website (pictures, photos, texts, videos) as well as associated social media sites (https://www.facebook.com/laralici, https://www.instagram.com/lara_lici, https://www.pinterest.com/lara_lici) are the intellectual property of the seller.

Links to the homepage of the seller as well as the use of images by stating the source as a link (www.laralici.com as well as the corresponding photo credits of the photographers) and explicit mention of the author (Lara Lici as well as the corresponding photographer) in the publication are permitted. Copying and/or reproduction of parts of this site for other purposes (e.g. copying text passages or product texts etc.) is prohibited in any case, unless Lara Lici e.U. has given its express prior written consent.

The unauthorized use of parts of the contents of this site will be prosecuted.

Data protection

The buyer will find provisions on data protection as a separate point under “Data protection“.

Severability clause

Should individual points of these general terms and conditions be or become invalid in whole or in part, the validity of the remaining points remains unaffected.

Applicable law and place of jurisdiction

Austrian law shall apply to all contracts and agreements between the Buyer and the Seller, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for any disputes is Vienna or the place of jurisdiction provided for under the statutory provisions.