SHIPPING

DURANCE OF SHIPPING

Every Lara Lici piece of jewellery is handmade and lovingly packaged for you after ordering and receipt of payment. This can take five to ten working days. Special designs can take up to 14 working days.

Once your order has been shipped, we will send you an automatic confirmation of shipment by email. The actual shipping time depends on where you live and is in:

  • Austria: 1-2 working days
  • Germany: 2-4 working days

The indicated delivery times are the usual delivery times estimated by our shipping partners. Holidays, strikes, postal or address errors, postal overload or unforeseen events may delay delivery. Therefore, no guarantee can be given for a specific delivery date. The delivery time to countries outside Austria and Germany depends on the respective place of dispatch.

SHIPPING COSTS

The shipping costs within Austria and Germany are taken over by Lara Lici e.U.

Shipping costs outside Austria and Germany depend on the respective shipping service and are calculated at the checkout. When shipping to non-EU countries, additional charges such as customs duties, taxes, etc. may apply. These will be collected by the respective state when crossing the border and can therefore not be taken over by Lara Lici e.U. or refunded.

SHIPMENT TRACKING

After your order has been shipped, you will receive an automatic shipping confirmation email containing your tracking number. With this number you can track your parcel at any time.

If there are delays or obstacles to delivery, it is best to contact the carrier by phone – information about these will be sent to you with the shipping confirmation.